Privacy Policy for Pictogram Flashcards
Last Updated: October 3, 2026
Introduction
Pictogram Flashcards ("we," "our," or "us"), a product of AROIK PTE. LTD., is an app for young children that is set up and managed by their parents or guardians. We are committed to protecting the privacy of children under the age of 13 ("children"). This privacy policy explains what the app does with information, in compliance with the Children's Online Privacy Protection Act (COPPA). It applies to version 1.0.28 of the app and later.
Information We Collect
AROIK PTE. LTD. collects very limited information, and only from parents or guardians:
Emails: If you write to us at support@aroik.com, we receive the information you choose to include in your email. The app itself has no email or contact feature.
Purchase Information: Purchases are made and processed through Google Play. Google Play tells us which card sets were bought and provides order records; we never receive your payment details.
We do NOT collect:
Device identifiers
Usage tracking or analytics data
Advertising data
Location data
Personal information
Photographs or videos
Voice recordings (they stay on your device, see below)
Social media information
Any other automated data collection
Information Stored Only on Your Device
The app keeps a small amount of information on the device so that it works, including without an internet connection. None of it is sent to us or to anyone else:
A note that a parent or guardian accepted the app's licence agreement, and which version of it
The language chosen for the app
The last card looked at in each language, so the app can carry on from there
A list of the card sets that have been bought, so they keep working offline
Voice recordings, if a parent or guardian makes any (see below)
Uninstalling the app deletes all of this from the device, including any voice recordings that were not exported.
Microphone and Voice Recordings
A parent or guardian can record their own voice saying the words on the cards, so that their child hears that voice when a card appears. The app asks for permission to use the microphone only when a grown-up opens record mode, and uses the microphone only while recording. Recordings are stored only on the device and are never uploaded. They leave the device only if a parent or guardian chooses to export a backup file, which is then saved wherever that person chooses (for example, to move recordings to a new device). Recordings can be deleted in the app at any time. Record mode and backups are behind a check that only a grown-up can pass.
Internet Use
The app uses the internet only to talk to Google Play: to show prices, make and restore purchases, and check whether a newer version of the app is available, which the app may require to be installed before it can be used. These requests are handled by Google Play under Google's own privacy policy (https://policies.google.com/privacy). The app contains no advertising, no analytics and no tracking, and it does not send information to AROIK PTE. LTD.
Permissions the App Uses
Internet: to talk to Google Play about purchases and updates, as described above
Microphone (record audio): only for parent voice recordings, as described above
Google Play billing: to buy and restore card sets
Network state: to tell whether the device is online before talking to Google Play (added by Google Play's own libraries)
How We Collect Information
Information reaches us ONLY when:
A parent or guardian emails us
A purchase is made through Google Play
Use of Information
AROIK PTE. LTD. uses the information it receives solely to:
Answer messages and improve our app
Process, verify and restore in-app purchases
Provide customer support when requested
Information Sharing
AROIK PTE. LTD. does not share, sell, rent, or trade any user information with third parties. Limited exceptions include:
Google Play, which processes purchases and app updates
Legal requirements (court orders, law enforcement requests)
Protection of rights and safety
Data Security
We implement reasonable security measures to protect any information we receive, including:
Secure payment processing through Google Play
Limited access to email and purchase records
Keeping app data, including voice recordings, on the device rather than on our servers
Parental Rights
Parents/guardians have the right to:
Access the emails they have sent us
Request deletion of any emails they or their child have sent us
Request information about any purchases made
Refuse further collection of their child's information
Delete voice recordings in the app, or all of the app's data by uninstalling it
To exercise these rights, contact us using the information provided in the Contact Information section below.
Data Retention
We retain emails and purchase records only as long as necessary to:
Maintain purchase records
Comply with legal obligations
Resolve disputes
Information stored on the device stays there until it is deleted in the app or the app is uninstalled.
Policy Updates
AROIK PTE. LTD. may update this privacy policy periodically. We will notify users of any material changes through:
App updates on Google Play
The app's licence agreement, which asks a parent or guardian to read and accept it again when what the app stores or how it uses the internet changes
An updated date at the top of this policy
Contact Information
For questions about this privacy policy or our privacy practices, contact us at:
AROIK PTE. LTD. 100 Peck Seah Street, #08-14 PS100, Singapore, 079333
Email: support@aroik.com
Phone: (+65) 8525 1995
Compliance
This privacy policy complies with the Children's Online Privacy Protection Act (COPPA). For more information about COPPA, visit https://www.ftc.gov/business-guidance/privacy-security/childrens-privacy